Our Staff

Kevin Werkheiser, HIS

Hearing Instrument Specialist

Kevin is originally from Freeport, Illinois and moved to Cleveland, Tennessee in 2004. He attended Embry Riddle Aeronautical University and started working at Audibel in 2018. Kevin began working in the hearing industry in 2017 and was drawn to this profession because of the opportunity to change people’s lives.

What Kevin loves most about helping save hearing lives is seeing the expression of the patient and their family when they are able to hear clearly again. Kevin takes the necessary time to listen to the concerns and focus his complete attention on resolving hearing needs in his everyday work with patients.

Outside of saving hearing lives, Kevin loves fishing and playing games with his family.

Rachel Riley

Patient Care Coordinator

Starting in 2024, Rachel joined Audibel as a Patient Care Coordinator, bringing five years of experience in the healthcare industry, with a focus on administration and sales. She is passionate about creating a warm, welcoming environment for patients while maintaining a high standard of professionalism. In her role, Rachel is committed to ensuring a seamless and positive experience for every patient, combining her administrative expertise with a dedication to excellent customer service.

Outside of saving hearing lives, Rachel enjoys spending time with her husband and two children, as well as caring for her horses, dogs, and cat. She values a balanced life and enjoys the companionship of her animals while managing a busy family life.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

My hearing aid stopped working and was able to get in same day, get a replacement set(loaner) until they fix or replace the one not working. No waiting, fast and professional service. Staff very friendly and helpful. Recommend to everyone!

Sherri Standridge, on Google

Excellent customer service,Love your company. Just to let you know I am paying my last payment to Wells Fargo on 1/29/26, I am sooooo PROUD!!! My Audible Hearing aids will belong to me!!!!!

Jackie Lanfranco, on Google

I stopped to buy an item for my hearing aids. The lady took them cleaned them, put the items on my hearing aids at no cost. Very nice people that work there and take good care of their customers.

Marion Wallace, on Google

Excellent service. Kevin was very knowledgeable about the product and services. He was patient with my multiple questions and able to explain to me the whole process and the differences between hearing aids. Rachel made the paperwork and insurance transactions seamless and effortless. What a great team! Highly recommend.

Marjorie Schutt, on Google
Leanna Thurman, on Google

Explained well about hearing aids and how they help with severe hearing loss

Sharon Whitney, on Google

The Dr was very pleasant and explained everything.. I was very pleased with my visit

Raymond McCarraher, on Google
james mccarroll, on Google

Awesome place for hearing service. Staff is friendly and professional.

David D, on Google

Great experience!!

kelly barnett, on Google
Andrew Kalin, on Google

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